I made a 1800 dollar purchase in January and they promised that they were going to send the goods within a week. They gave me the runaround for weeks on end.
When I asked them to take a picture of my products since I was starting to doubt that they had them in stock, they immediately sent me an email stating that they did not have it in stock and were apologizing. So, I contacted my bank to reverse my charge since I wasn't getting any products. Now they are accusing me of receiving the money twice which I have not. They are threatening me that they are going to sue me if I don't give them 1800 dollars which does not belong to them since I didn't receive any products.
STAY FAR AWAY FROM THIS COMPANY.
Melissa Nicholls is the most unprofessional person you will encounter. I hope that company goes down the tubes!
Product or Service Mentioned: Vox Nutrition Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $1800.
Preferred solution: stop threatening me that you will sue me when I did not receive my products and it's your fault for lying to me stating that you had them in stock.
I didn't like: Melissa nicholls needs to get fired.